Your in Trouble Again but Thus

If you're having problems with your PC, the post-obit table tin help y'all decide which recovery choice to use.

Problem	See this department
Your PC isn't working well and you lot recently installed an update	Remove an installed Windows update
Your PC isn't working well and it's been a while since you lot installed an app or changed system settings	Reset your PC
Your PC won't showtime or is nonetheless loading	Utilise the Startup Repair function
Your PC won't start, you haven't created a recovery drive, and resetting your PC didn't piece of work	Use installation media to reinstall Windows 11
Your PC won't start and y'all haven't created a recovery bulldoze	Employ installation media to restore your PC
Your PC won't start and yous've created a recovery drive	Use a recovery drive to restore or recover your PC
You want to reinstall your previous operating system	Become back to your previous version of Windows
Your PC isn't working well and you recently installed an app	Restore from a system restore point
Yous suspect your device has been infected	Use installation media to reinstall Windows 11

Click one of the recovery options below and follow the steps to endeavor to get things working again.

If you've recently installed a Windows update, uninstall the update to try to resolve the effect.

1. SelectShowtime >Settings >Windows Update >Update history >Uninstall updates .
   View update history

2. On the listing that appears, select update yous want to remove, and then selectUninstall.

Of import:If you've encrypted your device, you'll demand your BitLocker key to reset your PC If you don't know your BitLocker primal, run across Find my BitLocker recovery key.

Resetting reinstalls Windows 11, but lets you lot choose whether to proceed your files or remove them, and then reinstalls Windows. You tin reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media.

Reset your PC from Settings

1. Select Beginning >Settings > System > Recovery .
   Open Recovery settings

2. Side by side toReset this PC , select Reset PC. Then cull from the options and/or settings in the tabular array below.

Option	What information technology does
Keep my files > Change settings > Preinstalled apps On	Reinstalls Windows 11 and keeps your personal files. Removes apps you installed. Removes changes you fabricated to settings. Restores whatsoever apps your PC manufacturer installed.
Keep my files > Change settings > Preinstalled apps Off	Reinstalls Windows 11 and keeps your personal files. Removes apps you installed. Removes changes you made to settings. Removes any apps your PC manufacturer installed.
Remove everything	Reinstalls Windows 11 and removes your personal files. Removes apps yous installed. Removes changes you made to settings. Removes any apps your PC manufacturer installed. Annotation: Remove everything > Change settings gives you ii options. Information erasure On removes files and cleans the drive. If yous're planning to donate, recycle, or sell your PC, employ this option. This might take an hour or two, simply information technology makes information technology harder for other people to recover files you've removed. Information erasure Off just removes files. It takes less time, just is less secure.

Reset your PC from the sign-in screen

If you can't open up Settings, you lot can reset your PC from the sign-in screen. Here'southward how:

1. Press Windows logo key + L to get to the sign-in screen. Then restart your PC by pressing the Shift cardinal while yous select the Power button > Restart .

2. Your PC volition restart in the Windows Recovery Environs (WinRE) environment.

3. On theCull an option screen, select Troubleshoot > Reset this PC, then choose one of the options in the previous tabular array.

   

Startup Repair helps y'all ready mutual issues that tin can prevent Windows from starting up.

Annotation:If you've encrypted your device, you'll need your BitLocker key to start in condom mode.

Commencement, yous need to enter the Windows Recovery Surroundings (winRE). To practice this, yous will repeatedly turn your device off, then on:

1. Concord down the ability button for 10 seconds to turn off your device.

2. Press the power button once more to plough on your device.

3. On the first sign that Windows has started (for instance, some devices show the manufacturer's logo when restarting) concord down the power button for 10 seconds to plough off your device.

4. Press the power button again to plough on your device.

5. When Windows starts again, hold downwardly the power button for x seconds to turn off your device.

6. Press the ability button again to turn on your device.

7. This fourth dimension, allow your device to fully start up.

8. Select Advanced options.
   

9. At present that you're in winRE, on the Choose an selection screen, select Troubleshoot > Avant-garde options > Startup Repair > Restart.
   
   

Note:If you lot suspect that your device has been infected, make certain that your antivirus software is up to date. You tin also reinstall Windows completely by starting your device using the installation media and performing a make clean installation of Windows.

To reinstall Windows 11 while Windows is running:

1. Connect the installation media you lot created to your PC.

2. Open File Explorer  and select the drive with the installation media.

3. From the root directory of the drive, double-click setup.exe, and so select Aye when asked if you'd like to allow the app to brand changes to your device.

4. Select Alter what to proceed.

5. Select one of the following options, and so select Next:

   • Keep personal files and apps – This volition preserve your personal data, apps, and settings.

   • Keep personal files only – This will preserve your personal information and settings, but all your apps volition exist removed.

   • Proceed nix – This will remove all personal information, settings, and apps.

   Warning:You cannot disengage a reinstallation of Windows 10. Be certain to support your files first if you cull the Keep nothingchoice.

6. To terminate, select Install to get-go reinstalling Windows xi on your PC.

Your PC volition restart several times during the reinstallation.

To reinstall Windows 11 past starting your PC using installation media:

1. Connect the installation media yous created to your PC.

2. Get-go your PC using the installation media.

   Note:Check with the PC manufacturer on how to start the PC using media.

3. When Windows Setup starts, select Next and and so Install now.

4. If you take a Windows 11 product key, enter information technology when prompted. Otherwise, select I don't have a product central.

5. If prompted, select a Windows edition (east.g. Dwelling, Pro) to install and so selectAdjacent.

6. When prompted to choose a blazon of installation, select Custom: Install Windows just (avant-garde).

7. Select the disk or sectionalization to which Windows 11 should exist installed.

   Note:If y'all suspect that your PC has been infected, consider deleting the existing partitions and reinstalling Windows eleven onto a clean disk. Your data on any deleted partitions volition be lost.

8. Select Next to start reinstalling Windows 11 on your PC.

Your PC will restart several times during the reinstallation.

Of import:If you've encrypted your device, you'll need your BitLocker central to utilise a recovery bulldoze to restore or reset your PC If you don't know your BitLocker primal, see Find my BitLocker recovery key.

If your PC won't start and y'all haven't created a recovery bulldoze, download installation media and use it to restore from a system restore point or reset your PC.

1. On a working PC, get to the Microsoft software download website.

2. Download the Windows eleven media creation tool then run it.

3. Select Create installation media for some other PC.

4. Choose a language, edition, and architecture (64-flake or 32-bit).

5. Follow the steps to create installation media, and and then select Finish.

6. Connect the installation media you created to your nonfunctional PC, and and then turn it on.

7. On the initial setup screen, enter your linguistic communication and other preferences, and then select Adjacent. If yous don't see the setup screen, your PC might non be gear up to boot from a bulldoze. Bank check your PC manufacturer's website for info on how to change your PC's boot social club, and then try again.

8. Select Repair your reckoner.

9. On the Choose an option screen, select Troubleshoot. From at that place, you lot can:

   • Restore from a system restore signal by selecting Advanced options > System Restore. This will remove recently installed apps, drivers, and updates that might be causing your PC problems. Restoring from a restore point won't touch your personal files.

Of import:If you've encrypted your device, y'all'll need your BitLocker central to utilize a recovery bulldoze to restore or reset your PC If yous don't know your BitLocker key, see Detect my BitLocker recovery central.

If your PC won't showtime, you can apply a recovery drive to restore from a organisation restore bespeak or recover your PC. For info on how to create a recovery bulldoze on a working PC, come across Create a recovery bulldoze.

To restore or recover using the recovery bulldoze:

1. Connect the recovery bulldoze and turn on your PC.

2. PressWindows logo key + Fifty to become to the sign-in screen, and so restart your PC by pressing the Shift key while you select the Power button > Restart .

3. Your PC volition restart in the Windows Recovery Environment (WinRE) environment.

4. On the Choose an selection screen, select Troubleshoot, so select 1 of the following ii options. (If yous don't see the Choose your option screen, your PC might not be gear up to boot from a drive. Check your PC manufacturer's website for info on how to change your PC's boot order.)

• To restore from a organisation restore indicate, selectAdvanced Options > System Restore. This won't affect your personal files, only it volition remove recently installed apps, drivers, and updates that might be causing your PC problems.

• To reinstall Windows 11, selectAdvanced Options >Recover from a drive. This will remove your personal files, apps and drivers you installed, and changes you lot made to settings.

For a limited time later upgrading to Windows 11, you'll exist able to go back to your previous version of Windows by selecting Starting time >Settings > Organisation > Recovery . Next to Go back , select Go back. This will keep your personal files, just it'll remove apps and drivers installed afterwards the upgrade, as well every bit any changes you made to settings. In almost cases, you'll accept 10 days to go back.
Open Recovery settings

To get back, you'll need to:

• Continue everything in the windows.old and $windows.~bt folders after the upgrade.

• Remove whatever user accounts y'all added after the upgrade.

• Have the USB drive you used to upgrade to Windows xi (if yous used ane).

Notation:The option in Settings to go back to your previous version of Windows is merely bachelor for a limited time after upgrading.

Info for Windows Insiders

If y'all're an Insider and the current preview build isn't working for you lot, select Start >Settings > Organisation > Recovery . Next toGo back , select Go back. This won't remove your personal files, but it'll remove recently installed apps and drivers, and modify settings dorsum to their defaults.

Going back to an before build won't remove you lot from the Insider Program. When the next preview build is ready, it'll be installed on your PC.

This choice takes your PC back to an earlier point in time, called a system restore point. Restore points are generated when you install a new app or commuter, and when yous create a restore point manually. Restoring won't affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

1. In the search box on the taskbar, type control panel, and and then choose it from the list of results

2. In the Control Panel search box, type recovery.

3. SelectRecovery>Open Organisation Restore.

4. In the Restore system files and settings box, select Next.

5. Select the restore point that you want to employ in the list of results, and then select Scan for affected programs.

   Notes:

   • If you don't see the restore point that yous want to use, select the Bear witness more restore points bank check box to come across more than restore points.

   • If yous're not seeing whatsoever restore points, it might be because organisation protection isn't turned on. Here's how to check:

     1. In the search box on the taskbar, type control console, and so choose it from the list of results.

     2. In the Control Panel search box, blazon recovery.

     3. Select Recovery > Configure System Restore > Configure and meet if theTurn on system protection option is selected.

        • If the Plow on system protection choice is not selected, organisation protection isn't turned on and at that place aren't any restore points. In this scenario, you won't exist able to recovery your PC using a system restore bespeak and will need to utilise one of the other recovery options listed on this page.

        • If the Plough on organization protection pick is selected, go on with step 6.

6. You'll see a list of items that will be deleted if you remove this restore point. If you're OK with the deletions, select Close> Adjacent > Finish.

If you lot're having problems with your PC, the following table can assist you decide which recovery option to employ.

Problem	Run across this section
Your PC isn't working well and you recently installed an update.	Remove an installed Windows update
Your PC isn't working well and it'due south been a while since you lot installed an app or changed organization settings.	Reset your PC
Your PC won't start or is however loading	Utilise the Startup Repair function
Your PC won't start, you lot haven't created a recovery bulldoze, and resetting your PC didn't work.	Use installation media to reinstall Windows 10
Your PC won't get-go and you haven't created a recovery drive.	Utilise installation media to restore your PC
Your PC won't start and you've created a recovery drive.	Use a recovery drive to restore or recover your PC
You want to reinstall your previous operating system.	Go back to your previous version of Windows
Your PC isn't working well and you recently installed an app.	Restore from a system restore signal
You suspect your device has been infected.	Use installation media to reinstall Windows 10

Click one of the recovery options below and follow the steps to try to get things working again.

If you've recently installed a Windows update, uninstall the update to try to resolve the issue.

1. Select theStart  button, then selectSettings>Update & Security >Windows Update > View your update history> Uninstall updates.
   View update history settings

2. Right-click the update you want to remove, and then selectUninstall.

Important:If you've encrypted your device, you'll need your BitLocker key to reset your PC If you don't know your BitLocker primal, see Find my BitLocker recovery cardinal.

Resetting reinstalls Windows ten, just lets you choose whether to proceed your files or remove them, and then reinstalls Windows. You can reset your PC from Settings, the sign-in screen, or by using a recovery drive or installation media.

Reset your PC from Settings

1. Select the Outset  push, and so select Settings > Update & Security > Recovery .
   Open Recovery settings

2. Under Reset this PC,select Get started and then choose from the options and/or settings in the table below.

Option	What information technology does
Go on my files > Change settings > Preinstalled apps On	Reinstalls Windows 10 and keeps your personal files. Removes apps yous installed. Removes changes y'all made to settings. Restores any apps your PC manufacturer installed.
Keep my files > Change settings > Preinstalled apps Off	Reinstalls Windows 10 and keeps your personal files. Removes apps you installed. Removes changes yous made to settings. Removes whatever apps your PC manufacturer installed.
Remove everything	Reinstalls Windows 10 and removes your personal files. Removes apps you installed. Removes changes you made to settings. Removes any apps your PC manufacturer installed. Note: Remove everything > Modify settings gives yous two options. Data erasure On removes files and cleans the drive. If y'all're planning to donate, recycle, or sell your PC, use this option. This might take an 60 minutes or ii, just it makes it harder for other people to recover files you've removed. Data erasure Off just removes files. It takes less time, but is less secure.

Reset your PC from the sign-in screen

If y'all tin't open Settings, you lot can reset your PC from the sign-in screen. Here'due south how:

1. Printing Windows logo fundamental + L to get to the sign-in screen, and so restart your PC by pressing the Shift key while you select the Power  push > Restart in the lower-correct corner of the screen.

2. Your PC will restart in the Windows Recovery Environment (WinRE) environment.

3. On theChoose an choice screen, select Troubleshoot > Reset this PC, and then cull one of the options in the previous tabular array.

   

Startup Repair helps you set up common problems that can prevent Windows from starting up.

Notation:If you've encrypted your device, y'all'll need your BitLocker cardinal to offset in rubber mode.

First, you need to enter the Windows Recovery Environment (winRE). To do this, yous will repeatedly plow your device off, then on:

1. Hold down the power button for x seconds to turn off your device.

2. Press the ability button again to plow on your device.

3. On the first sign that Windows has started (for example, some devices show the manufacturer's logo when restarting) concord down the power button for 10 seconds to turn off your device.

4. Press the power button once more to turn on your device.

5. When Windows starts again, hold down the power button for 10 seconds to turn off your device.

6. Printing the power button over again to plow on your device.

7. This fourth dimension, allow your device to fully first up.

8. Select Advanced options.
   

9. Now that you're in winRE, on the Choose an option screen, select Troubleshoot > Avant-garde options > Startup Repair > Restart.
   
   

Note:If y'all doubtable that your device has been infected, brand certain that your antivirus software is up to date. Y'all can also reinstall Windows completely by starting your device using the installation media and performing a clean installation of Windows.

To reinstall Windows 10 while Windows is running:

1. Connect the installation media you created to your PC.

2. Open File Explorer  and select the drive with the installation media.

3. From the root directory of the drive, double-click setup.exe, and and then select Yes when asked if you'd like to allow the app to make changes to your device.

4. Select Change what to keep.

5. Select 1 of the following options, and then select Next:

   • Continue personal files and apps – This volition preserve your personal data, apps, and settings.

   • Keep personal files only – This will preserve your personal data and settings, but all your apps will exist removed.

   • Keep nothing – This will remove all personal data, settings, and apps.

   Alert:You cannot disengage a reinstallation of Windows 10. Exist sure to back up your files first if you choose the Keep nix choice.

6. To finish, select Install to commencement reinstalling Windows x on your PC.

Your PC will restart several times during the reinstallation.

To reinstall Windows 10 by starting your PC using installation media:

1. Connect the installation media you created to your PC.

2. Start your PC using the installation media.

   Note:Check with the PC manufacturer on how to beginning the PC using media.

3. When Windows Setup starts, select Next and then Install now.

4. If you have a Windows x product fundamental, enter it when prompted. Otherwise, select I don't accept a production key.

5. If prompted, select a Windows edition (east.g. Dwelling, Pro) to install then selectNext.

6. When prompted to cull a type of installation, select Custom: Install Windows just (advanced).

7. Select the disk or division to which Windows ten should be installed.

   Annotation:If you doubtable that your PC has been infected, consider deleting the existing partitions and reinstalling Windows ten onto a clean disk. Your information on whatever deleted partitions will be lost.

8. Select Next to start reinstalling Windows 10 on your PC.

Your PC will restart several times during the reinstallation.

Important:If you've encrypted your device, you'll demand your BitLocker key to use a recovery drive to restore or reset your PC If y'all don't know your BitLocker fundamental, see Observe my BitLocker recovery primal.

If your PC won't start and y'all haven't created a recovery bulldoze, download installation media and apply it to restore from a system restore bespeak or reset your PC.

1. On a working PC, go to the Microsoft software download website.

2. Download the Windows 10 media cosmos tool and and so run it.

3. Select Create installation media for another PC.

4. Choose a language, edition, and architecture (64-bit or 32-bit).

5. Follow the steps to create installation media, and so select Finish.

6. Connect the installation media you created to your nonfunctional PC, and so turn it on.

7. On the initial setup screen, enter your linguistic communication and other preferences, and then select Next. If you don't see the setup screen, your PC might not be fix to boot from a drive. Check your PC manufacturer'southward website for info on how to modify your PC's boot club, then effort again.

8. Select Repair your computer.

9. On the Choose an option screen, select Troubleshoot. From in that location, you tin:

   • Restore from a system restore point by selecting Advanced options > System Restore. This will remove recently installed apps, drivers, and updates that might be causing your PC issues. Restoring from a restore betoken won't affect your personal files.

Important:If you've encrypted your device, you'll need your BitLocker key to use a recovery drive to restore or reset your PC If you don't know your BitLocker primal, see Find my BitLocker recovery cardinal.

If your PC won't start, yous can use a recovery bulldoze to restore from a system restore betoken or recover your PC. For info on how to create a recovery drive on a working PC, meet Create a recovery bulldoze.

To restore or recover using the recovery drive:

1. Connect the recovery bulldoze and turn on your PC.

2. PressWindows logo key + L to go to the sign-in screen, and then restart your PC by pressing the Shift key while you select the Power button> Restart in the lower-right corner of the screen.

3. Your PC volition restart in the Windows Recovery Environment (WinRE) surround.

4. On the Choose an pick screen, select Troubleshoot, and then select one of the following 2 options. (If you don't see the Choose your option screen, your PC might not be prepare to boot from a drive. Bank check your PC manufacturer'due south website for info on how to change your PC'south kick order.)

• To restore from a system restore bespeak, selectAvant-garde Options > System Restore. This won't bear on your personal files, but it will remove recently installed apps, drivers, and updates that might be causing your PC bug.

• To reinstall Windows 10, selectAdvanced Options >Recover from a drive. This will remove your personal files, apps and drivers you installed, and changes y'all made to settings.

For a limited fourth dimension after upgrading to Windows 10, yous'll exist able to get back to your previous version of Windows by selecting the Showtime  button, then selectSettings > Update & Security  > Recovery then selecting Get startedunder Go back to the previous version of Windows 10. This will proceed your personal files, simply information technology'll remove apps and drivers installed after the upgrade, as well as whatever changes y'all made to settings. In nearly cases, you lot'll accept ten days to become back.
Open Recovery settings

To become back, yous'll need to:

• Keep everything in the windows.erstwhile and $windows.~bt folders after the upgrade.

• Remove any user accounts you lot added after the upgrade.

• Know the password yous used to sign in to Windows 7 or Windows 8.ane (if you used ane).

• Have the USB drive you used to upgrade to Windows 10 (if you used i).

Note:If yous go back to Windows 8.one, some apps that came with Windows, like Mail service and People, might not work anymore. To fix the apps, reinstall them from the Microsoft Store.

Annotation:The option in Settings to become back to your previous version of Windows is only available for a limited time after upgrading.

Info for Windows Insiders

If you're an Insider and the current preview build isn't working for you, select the Start  push, then selectSettings > Update & Security  > Recovery . NetherGo dorsum to the previous version of Windows 10, select Get Started. This won't remove your personal files, but it'll remove recently installed apps and drivers, and change settings back to their defaults.

Going back to an earlier build won't remove you from the Insider Program. When the side by side preview build is gear up, it'll exist installed on your PC.

This option takes your PC back to an before point in time, chosen a system restore point. Restore points are generated when you install a new app or driver, and when yous create a restore point manually. Restoring won't bear upon your personal files, just it will remove apps, drivers, and updates installed afterwards the restore point was fabricated.

1. In the search box on the taskbar, type control panel, and and so cull it from the list of results

2. In the Control Console search box, type recovery.

3. SelectRecovery >Open Arrangement Restore.

4. In the Restore system files and setting box, select Next.

5. Select the restore signal that you lot want to apply in the list of results, and then select Scan for affected programs.

   Notes:

   • If y'all don't see the restore point that you lot desire to use, select the Show more than restore points check box to run into more restore points.

   • If you're not seeing any restore points, it might be because system protection isn't turned on. Here's how to cheque:

     1. In the search box on the taskbar, type control panel, and and so choose it from the list of results.

     2. In the Control Console search box, type recovery.

     3. Select Recovery > Configure System Restore > Configure and see if theTurn on system protection selection is selected.

        • If the Plow on system protection selection is not selected, organization protection isn't turned on and there aren't any restore points. In this scenario, you won't exist able to recovery your PC using a arrangement restore betoken and will demand to apply one of the other recovery options listed on this page.

        • If the Plow on system protection option is selected, continue with step 6.

6. You'll see a list of items that will be deleted if yous remove this restore point. If you're OK with the deletions, select Shut> Next > Finish.

If you're having problems with your PC, you tin:

• Refresh your PC to reinstall Windows and keep your personal files and settings. Refresh too keeps the apps that came with your PC and the apps y'all installed from the Microsoft Shop.

• Reset your PC to reinstall Windows but delete your files, settings, and apps—except for the apps that came with your PC.

• Restore your PC to disengage contempo system changes you've made.

If you're having trouble starting (booting) your PC, encounter Windows Startup Settings (including safe mode), and become to the "Get to Windows Startup Settings in the Windows Recovery Environs" section. You can refresh, reset, or restore your PC from the Windows Recovery Environment.

If you want to back up and restore your personal files using File History, see Prepare a drive for File History.

Before you commencement to refresh or reset your PC

In most cases, once you start to refresh or reset your PC, it'll end on its own. However, if Windows needs missing files, you'll exist asked to insert recovery media, which is typically on a DVD disc or thumb drive. If that happens, what you'll need depends on your PC.

If your PC came with Windows 8.1 or Windows RT 8.ane, y'all'll demand the discs or thumb drive that came with your PC. Check the info that came with your PC to meet if your PC manufacturer provided these discs or media. In some cases, you might have created them when y'all outset set up your PC.

If you don't have either of those, you can make them if you lot have a USB thumb bulldoze of xvi GB or larger. Having a recovery drive can help yous troubleshoot and set up bug with your PC, fifty-fifty if information technology won't start. For more info, see Create a USB recovery drive.

If you upgraded your PC to Windows 8.1 or Windows RT 8.ane with a DVD, utilize that disc. If y'all don't have Windows 8.1 or Windows RT eight.1 media, contact Microsoft Support.

Refresh, reset, or restore

Select any of the following for more than detailed info.

If your PC isn't performing too as it once did, and you don't know why, you can refresh your PC without deleting any of your personal files or changing your settings.

Note:If you lot upgraded your PC from Windows 8 to Windows 8.1 and your PC has a Windows 8 recovery partition, refreshing your PC will restore Windows 8. You lot'll demand to upgrade to Windows 8.1 after the refresh has finished.

Warning:Apps you installed from websites and DVDs will exist removed. Apps that came with your PC and apps you lot installed from Microsoft Store will exist reinstalled. Windows puts a list of removed apps on your desktop after refreshing your PC.

To refresh your PC

1. Swipe in from the right edge of the screen, tap Settings, and and then tap Modify PC settings.
   (If yous're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, selectSettings, so select Change PC settings.)

2. Tap or select Update and recovery, and then tap or select Recovery.

3. Under Refresh your PC without affecting your files, tap or select Get started.

4. Follow the instructions on the screen.

If you desire to recycle your PC, requite it away, or start over with it, you can reset it completely. This removes everything and reinstalls Windows.

Note:If you lot upgraded your PC from Windows 8 to Windows 8.i and your PC has a Windows viii recovery partition, resetting your PC volition restore Windows 8. You'll need to upgrade to Windows eight.1 after the reset has finished.

Alert:All of your personal files volition be deleted and your settings volition be reset. All apps that you installed will exist removed. Merely apps that came with your PC will exist reinstalled.

To reset your PC

1. Swipe in from the right edge of the screen, tap Settings, and then tap Alter PC settings.
   (If you're using a mouse, betoken to the upper-correct corner of the screen, move the mouse arrow down, select Settings, and then select Change PC settings.)

2. Tap or select Update and recovery, then tap or select Recovery.

3. Under Remove everything and reinstall Windows, tap or select Get started.

4. Follow the instructions on the screen.

Note:You'll be asked to cull whether yous want to erase data quickly or thoroughly. If y'all cull to erase data quickly, some data might be recoverable using special software. If y'all cull to erase data thoroughly, this will take longer but it makes recovering data less likely.

If yous think an app or driver that you lot recently installed acquired problems with your PC, you can restore Windows back to an earlier point in time, called a restore betoken. System Restore doesn't change your personal files, but it might remove recently installed apps and drivers.

Notes:

• System Restore isn't available for Windows RT 8.i.

• Windows automatically creates a restore point when you install desktop apps and new Windows updates, if the last restore point is older than 7 days. Y'all tin can also create a restore point manually at any time.

To restore your PC to an before point in time

1. Swipe in from the right edge of the screen, and so tap Search.
   (If you're using a mouse, point to the upper-right corner of the screen, motility the mouse pointer downward, and then select Search.)

2. Enter Control Panel in the search box, and tap or select Control Console.

3. Enter Recovery in the Control Panel search box, and and so tap or select Recovery.

4. Tap or select Open System Restore and then follow the instructions.

If you need additional aid refreshing, resetting, or restoring your PC, cheque out the Repair and Recovery community pages in the Windows forum for solutions that other people take institute for bug they've experienced.

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Source: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5

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